Fine Cotton Short Leg Sock in Forget Me Not Blue - Aussie Made

We are sorry there are issues with your order Carmel. Your order was dispatched by us the very next day after you shopped online. Unfortunately we cannot control what happens with Australia Post once deliveries leave our shop. It is rare that parcels go astray with Australia Post but it does happen, again, out of our control. You were sent tracking information alongside your order shipping notification that very next day, however when you contacted The Sockery just yesterday to let us know your order hadn't been delivered we believe we were more than helpful to you and have now made contact with you on three occasions, even prior to you posting this review, as to the updates we have received from Australia Post. We have also offered to personally rectify this should Australia Post not have a satisfactory answer. Your order has been in transit for 8 business days now - we know that there are many online stores who do not even dispatch within this time and therefore, for all these reasons, although we are very sorry that your order has been delayed by the postal service, we know our dispatch was super fast and our attention to your issues have been more than attentive. We will continue to work towards resolving this issue with you via email, as we have been doing up until this time. Again we are sorry you have been disappointed with your shopping experience.