I placed an order via paypal however, it reverted the send address to a friend I had recently sent flowers to and then went into a blank screen on my computer, however processed the transaction on the back end.
I sent an email to the buyer to advise what had happened and notifying them of the correct address to send the order to.
I also rang and left a voice message but they still sent it off to the wrong address.
On receiving the notification from the post office, I redirected it via their online portal and got a notification saying it had changed and would arrive several days later (I'd originally paid for express next day post).
Despite this it got delivered to my friend's place a week later and no surprise she wasn't home so they redirected it to the local post office near her place.
I again rang Australia post to get it redirected to a local post office near me (at a cost). Only to find that they delivered it to my friends place again the next day.
(Not as agreed over the phone and again sent to me as a confirmation.)
My friend has gone away for Easter and I still have no socks.
I needed them as a next day purchase because I was moving house and the normal size socks are cutting my circulation off and have now caused clotting up my legs. Too late. I've now moved everything.
So the whole sock purchase has been a complete waste of time and energy.
Why don't retailers check their websites and phones and at least follow up with their customers!!!!
