Thanks for shopping with us at The Sockery.
We want you to shop with confidence and know that if you are not entirely satisfied with your purchase, you may ask for a refund or exchange. If you have any issues at all please do not hesitate to contact us on 0439219187.
Refunds and Returns:
- You have 30 calendar days to return an item from the date you received it.
- Unless your item is faulty, it must be unused and in the same condition that you received it.
- Your item must be in its original packaging and not damaged at all.
- A refund will be issued within 5 days of receipt of the returned items. This will usually be to your original method of payment
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
Incorrect Item received:
- If the item you receive is incorrect or faulty you are eligible for a full refund including shipping costs. Please contact us and we will endeavour to correct the situation as soon as possible.
If you have any queries or questions about returns please do not hesitate to contact us on 0439219187